Dear NZSki,

I am Calvin Gardner and I am writing in regards to the Guest Services – Reservation Agent position. Based on the job description, I believe that I am a great fit for this role.

I have 8 years of professional experience and I have extensive experience in customer service. In my previous roles, I have provided excellent customer service via phone and email. I have also provided technical support to guests who are having difficulty purchasing online or using their MyPass account.

In addition, I have great communication skills. I am able to communicate with mountain departments for latest information as any changes in weather/road conditions and lift operations that may impact a guest’s experience.

I am confident that I can provide exceptional customer service to guests at NZSki. I would welcome the opportunity to discuss my qualifications further with you during an interview. Thank you for your time and consideration.

Calvin Gardner